Terms of Service
The Purpose of this Agreement is to set forth the terms and conditions under which Resume Prime and Client will agree.
Whereas, Client hereby hires Resume Prime to provide resume writing and related services for the Client. And that this Agreement shall take effect on the date the Client expresses conformity either through sending the signed Agreement or through simple e-mail approval.
NOW, THEREFORE, in consideration of the mutual promises herein contained, the parties agree as follows:
Whereas, Client shall make an upfront payment equivalent to the price of the resume package or other services, as predetermined with Resume Prime’s agent.
Whereas, Client shall make the payment through credit card, PayPal, over the counter bank deposit, or other modes of payment. If Client chooses to pay via credit card, Resume Prime will require credit card number and credit card billing address. Receipt on all payments made shall be sent to Client via e-mail by the payment processor.
Whereas, service prices of Resume Prime are all presented in US Dollar. Client, therefore, shall pay in US Dollar regardless of location.
SERVICES TO BE RENDERED
Whereas, Client shall receive services according to the resume package or other related services paid for.
Turnaround time for all packages is three (3) business days.
Turnaround time will start from the date the following requirements were received by Resume Prime:
- Conformity to this Project Agreement
- Completed questionnaire and/or other information necessary to complete the services to be rendered
For job postings with immediate deadlines, especially for Federal Package, Resume Prime will not be liable on the delays of job application and such.
Client shall promptly respond to all drafts, revisions, clarifications, and other questions sent by writers and sales and support team of Resume Prime. Client shall be clear and specific when responding to all e-mails, phone calls, or any other communications, to facilitate project completion and prompt delivery of services.
Client is entitled to unlimited revisions until project is finalized.
Resume Prime shall send an Acknowledgment Form along with the final draft of resume and other addons purchased. Client shall acknowledge receipt of these documents and express conformity to project completion.
Expiration and Reactivation
Unfinished or inactive project expire after six (6) months from sign up date. Resume Prime will collect a $30 reactivation fee if Client would like to continue with the revision process after the expiration date. Client shall be able to proceed with the revision process within three (3) months after reactivation date.
On Cancelled Orders
- Full Refund: if cancelled within 24 hours
- Ninety percent (90%): if cancelled beyond 24 hours; Resume Prime is entitled to ten percent (10%) administrative and processing fee
On Service Termination
- Seventy-five percent (75%): if initial draft was already sent
- Sixty percent (60%): if one to two complete revisions were already sent
Client will NOT be entitled to a refund under any of the following circumstances:
- Client has approved the resume draft from Resume Prime
- Client has terminated the service for invalid and unacceptable reasons
- Project has been inactive for more than three (3) months
Furthermore, NO REFUND will be granted for rush services, resume posting, and online resume websites.
For cancelled orders, request shall be done within 24 hours.
For service termination, request shall be done within two (2) days or forty-eight (48) hours after receipt of resume draft.
Request for refund shall be properly documented. Upon receiving a notification of the request, either through phone or e-mail, the Billing Department shall send a Refund Request Form (RRF), which will be accomplished and sent back by the Client for refund processing.
After processing, the Billing Department shall notify when the refund will be reflected on Client’s account.
Whereas, Resume Prime is strongly committed to protecting Client’s privacy and confidential
information. All information sent to Resume Prime is strictly for the use of Resume Prime and will not be shared with any third party. In facilitating prompt and accurate response to Client’s order, Resume Prime will only ask relevant information necessary in providing the services paid for by the Client.
Listen to our customers
Alexandra A., Baltimore, MD
Darwin Dillan created two excellent resumes for me. I am ready to send them out to businesses. At the last minute I decided to also get a cover letter for one of the resumes. I was excited to see how well written it was and how it reflected my skills. I would recommend Darwin to friends and family who need his professional services.
I can’t thank Resume Prime enough for helping me create a stronger resume and cover letter. It was worth the money i paid for and the delivery time was quick! I never thought that I could look this good on paper and I’m pretty sure I can’t write this good. Aside from being a professional writer, Bianca, was very accommodating and quick to address my concerns. Thank you, dear, for helping me out.
Robert M. Jr., Mililani, HI
I thought it was virtually impossible for someone to write my resume with such a drastic improvement from my own within 24 hours, however I tip my hat to Alice Barron, Senior Writer at Resume Prime. I’ll be letting all my battle buddies getting out of the military about this remarkable experience.
Lindsey R., Hoover, AL
Julianna Ramirez was knowledgeable and took the time to get to know me and my unique skill set. I was pleased with my experience from beginning to the final draft was about 10 days.
Chris D., La Mesa, CA
Julianna Ramirez was my resume writer and did an outstanding job. She was prompt and made my resume’ professional and eye catching. She had it exactly the way that I wanted it on the first try. I am going to recommend her specifically to a family member that is looking for help with her resume.
I wanted to leave a review for Resume Prime so anyone who’s looking for a resume writing service can spot a good one. The team and the writer responsible for my resume respected my ideas and even gave me pieces of advice about interviews. My resume turned out so well and it was worth the wait. This one’s really good!
Sharon G., Stanton, CA
I had some many opinions about how to write a resume and I was getting confused about how to handle it when my job is a combination of two creative jobs of Graphic Design and Photography. Joseph Martinez was assigned to be my resume writer. He listened to my concerns and not only corrected the issues but also explained to me why things should be a certain way, what was outdated and what would not be beneficial. The timing was quick and very professional. Thanks Joseph for a great job!
Marie L., Juneau, AK
Meg is a tremendous excellent writer! She has been a big help in assisting me with my resume and cover letters. She has gone over and beyond to make sure that all my requests are met and has described me accurately in a professional manner. I’m so glad I used ResumePrime!
Elouard C., Puerto Rico
I was inform by a friend about professional resume writers and the testimonial about it. So I decided to investigate different websites offering the service. I chose ResumePrime.com because I was able to immediately ask a real human all my questions, that person was Sofia, but I do not listen to people promoting their own services, what I do is ask – and then feel the answers – trust me It can be done through a chat and even better over the phone, I felt sincerity and conviction. The competition does not has this, and even worst some others don’t have phone numbers in the website. So they have real humans to answer questions, phone number, and images of resume examples WHAT ELSE CAN YOU ASK FOR? I am so happy with the service that I am afraid to tell details. This is like a local service store were the owner and his employees treat you professionally (yes of-course) but like family at the same time.
Although my resume had a successful track record already, I decided to refreshed-it after so many years without changing the format, however recruiters always suggested some change or fixing before presenting my resume to the final customers. So in reality my resume was fixable to the eyes of recruiters. But TODAY… with my new improved and refreshed resume made by Darwin Dillan so far out of three recruiters non have recommended any fixing, change or adjusting, and even better one of them even said that my resume was grate!
TIP: My resume was build with some borderless parts, some printers can print borderless by selecting the “borderless option” and choosing, and inserting the required paper type for borderless printing such as most Premium Papers. If you have access to a color laser printer, thats the way to go. You can also pay for printing services but bring the paper with you in case they don’t have a decent paper.
Edward H., Bronxville, NY
The service i received from Resume was truly professional and enjoyable experience. I would recommend them to anyone looking to have a resume done to obtain that dram job.